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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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arvin ting

January 16, 2025

5  out of  5
rating by arvin ting
"Worked with Chris Rivera. The best agent I encountered this far. I just can't find anything to not like this guy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tim

January 15, 2025

5  out of  5
rating by Tim
"A very reliable service. Had a great experience. Had no wait time when contacting their team (either through email or by phone). Would recommend them to anyone looking for home insurance, or if you plan on changing property insurance plans."
We responded:
"Hello Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"
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Elizabeth Boeder

January 14, 2025

5  out of  5
rating by Elizabeth Boeder
"Veronica was extremely helpful and responsive to all of my questions!"
We responded:
"Hello Elizabeth We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Your State Farm Agent Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"
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QUAWON JACKSON

January 14, 2025

5  out of  5
rating by QUAWON JACKSON
"I purchased a renters policy with Veronica, she was AWESOME. I always appreciate competent and efficient people when conducting business."
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John Malkin

January 6, 2025

5  out of  5
rating by John Malkin
"I have used them for many years for condo and apartment insurance. Great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michelle - Lady Primrose

January 3, 2025

5  out of  5
rating by Michelle - Lady Primrose
"Super professional and very considerate. Took the time to answer all my questions and explain everything regarding policy options. Great experience!"
We responded:
"Michelle, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com (312) 264-7663"
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Gino Paul Mendoza Capio

December 30, 2024

5  out of  5
rating by Gino Paul Mendoza Capio
"Excellent service. They were very informative and made sure I had all my questions answered."
We responded:
"Hello Gino, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Alexis P. Rivera Chicago State Farm Insurance and Financial Services www.agentalexisinsurance.com"
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Justin Nguyen

December 30, 2024

5  out of  5
rating by Justin Nguyen
"Such great service!! I was met with enthusiasm throughout the whole process of getting renters insurance. Thank you Veronica"
We responded:
"Hello Justin, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Your Chicago State Farm Agent Alexis P. Rivera (312)264-7663 www.agentalexisinsurance.com"
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B

December 30, 2024

5  out of  5
rating by B
"They are very good peoples. Alex treats you like family. They helped me with auto and life and explained all the applicable options that met my needs, not theirs. Have had to use auto a couple times and no hiccups."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Alexis P. Rivera State Farm Insurance and Financial Services (312)264-7663"
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Linda Perez

December 29, 2024

5  out of  5
rating by Linda Perez
"Great personality and honesty."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gasper Rivera Jr

December 29, 2024

5  out of  5
rating by Gasper Rivera Jr
"Life insurance can be complicated. Thank you Alexis for taking the time and teaching me about the different policies and helping me come up with a strategy to affordably protect my family. Much appreciated."
We responded:
"Hello Gasper, We’re happy that you were satisfied with our office. We appreciate your feedback, and we’ll continue working hard to provide the best possible experience for our customers. Thanks Again, Alexis P. Rivera State Farm "
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Ernesto Posadas

December 27, 2024

5  out of  5
rating by Ernesto Posadas
"Moving from Nola to Chicago and called this Statefarm office to get insurance. Veronica was excellent from start to finish and truly had my best interest at heart. Saved me money increased my coverages and did it all quickly and easily. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Star Sales

December 25, 2024

5  out of  5
rating by Star Sales
"Great experience, very knowledgeable, information, and phenomenal customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ms. V.

December 25, 2024

5  out of  5
rating by Ms. V.
"Very knowledgeable, great customer service quick response."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know...Alexis P. Rivera, your Stat Farm Agent."
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V. N.

December 25, 2024

5  out of  5
rating by V. N.
"Excellent customer service, very knowledgeable!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"
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Michael Powell

December 23, 2024

5  out of  5
rating by Michael Powell
"Alexis and his team are tiptop. I’ve had an incredible experience with these guys. Thoughtful, present, hard-working, et al"
We responded:
"Hello Mike, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"
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Ank

December 22, 2024

5  out of  5
rating by Ank
"Have been working with Chris for my move to Chicago and he has been great. Made everything simple and easy to understand and even reached out to my previous agent in Nevada to make sure my policies matched and everything was done correctly. He is very responsive and communicative. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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William Lowney

December 19, 2024

5  out of  5
rating by William Lowney
"Very professional and always working for you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Harland Money

December 18, 2024

5  out of  5
rating by Harland Money
"The service was superb. It was quick easy and efficient. I love it!!"
We responded:
"Hello Harland, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a superb experience with our service. Providing quick, easy, and efficient service is always our goal, and we are delighted that we could meet your expectations. We truly appreciate your support and look forward to serving you again in the future. Your Chicago State Farm Agent, Alexis P. Rivera (312)264-7663"
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Yukiko Hata

December 16, 2024

5  out of  5
rating by Yukiko Hata
"He always responds promptly and handles it. I really appreciate it!"
We responded:
"Hello Yukiko, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Your Chicago State Farm Agent Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"
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Atiya Hamilton

December 14, 2024

5  out of  5
rating by Atiya Hamilton
"My agent Alexis was wonderful! I called acquiring about a late fee charged due to the credit card on file being closed because of fraud. The new credit card did not kick in on time. Alexis was happy to help and waved the fee and credited my account!! Thank you Alexis!! I really appreciate you!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paul Miller

December 14, 2024

5  out of  5
rating by Paul Miller
"Alexis Rivera has been good."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Charles Hanlon

Charles Hanlon

December 13, 2024

5  out of  5
rating by Charles Hanlon
"Very kind and willing to work with me on a fair quote for condo insurance which ended up beating all the rest! Thanks!"
We responded:
"Hello Charles, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"
Profile photo of Bob Keyes

Bob Keyes

December 10, 2024

5  out of  5
rating by Bob Keyes
"I worked with Chris Rivera on my condo and car insurance. Everything was explained in full and he made the procedure painless! (He also saved me money! :)"
We responded:
"Hello Bob, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Your Chicago State Farm Agent Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"
Profile photo of Jennifer Garcia

Jennifer Garcia

December 6, 2024

5  out of  5
rating by Jennifer Garcia
"5-star team! 5-star experience! Customer service manager, Veronica Castillo, is fantastic to work with and is always a pleasure to coordinate with. Her responsiveness and ability to solve problems is above and beyond."
We responded:
"Hello Jennifer, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"