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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabrielle Rozek

Gabrielle Rozek

November 12, 2024

5  out of  5
rating by Gabrielle Rozek
"They were very quick to respond and was able to tell me a great quote for insurance. They were able to get the insurance all set up and were able to get it changed fast. They are amazing!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! If there is anything we can do to help, please feel free to reach out. Your Chicago State Farm Agent Alexis P. Rivera www.agentalexisinsurance.com"
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Cynthia Lorek

November 1, 2024

5  out of  5
rating by Cynthia Lorek
"Mr. Rivera was very friendly, professional, knowledgeable and quick to get me the best quote he could get. The agent took his time going over quote, comparisons with old quote and what could be added to give better protection of my assets. Thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Nicole Sánchez

Nicole Sánchez

November 1, 2024

5  out of  5
rating by Nicole Sánchez
"Veronica was really helpful and helped me transfer my WI policy to IL in an efficient way. Thank you!"
We responded:
"Hello Nicole, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"
Profile photo of Dale Chen

Dale Chen

October 29, 2024

5  out of  5
rating by Dale Chen
"Veronica is amazing and does work very well and efficiently."
We responded:
"Dale, thank you for your fantastic review! We're so glad to hear that Veronica made such a positive impact on your experience. Her dedication and efficiency truly shine, and we’re lucky to have her on our team. If you need anything else or have further questions, feel free to reach out. We appreciate your support! Your Chicago State Farm Agent Alexis P. Rivera www.agentalexisinsurance.com"
Profile photo of Dan Sepe

Dan Sepe

October 26, 2024

5  out of  5
rating by Dan Sepe
"Chris offered a very competitive rate for both my home and auto. Took the time to answer all my questions and get me set up. It will be nice to have an actual person to contact any time I have any issues or questions in regards to my insurance."
We responded:
"Hello Dan, Thank you so much for your wonderful review! We're thrilled to hear that Chris was able to provide you with competitive rates and exceptional service. It's great to know that you feel supported with a personal contact for all your insurance needs. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your business! Alexis P Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com "
Profile photo of Axel Huicochea

Axel Huicochea

October 20, 2024

5  out of  5
rating by Axel Huicochea
"I had an outstanding experience working with Alexis Rivera at State Farm! He is extremely knowledgeable and took the time to explain all my coverage options clearly. Alexis made the entire process smooth and easy, ensuring I had the right policy to fit my needs. His professionalism and dedication to helping clients really stood out. If you’re looking for an insurance agent who genuinely cares and provides excellent service, I highly recommend Alexis and his team!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear about your outstanding experience our office. We’re glad you felt supported throughout the process, and we appreciate your recommendation. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing us! Your Chicago State Farm Agent Alexis P. Rivera www.agentalexisinsurance.com"
Profile photo of Jassy Isabella

Jassy Isabella

October 13, 2024

5  out of  5
rating by Jassy Isabella
"Great service!"
We responded:
"Dear Jassy, Thank you so much for your kind words and for taking the time to leave us a 5-star review on Google! We are thrilled to hear that you had a great experience with our service. Providing excellent service is always our top priority, and we are delighted to know that we met your expectations. Your feedback is incredibly valuable to us, as it helps us continue to improve and deliver exceptional experiences to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. Best regards, Alexis P. Rivera Chicago State Farm Insurance www.agentalexisinsurance.com (312)264-7663"
Profile photo of Ben Sanchez

Ben Sanchez

October 12, 2024

5  out of  5
rating by Ben Sanchez
"Very friendly and great deals!!!"
We responded:
"Dear Coach Ben, Thank you for leaving a 5-star review for our business! We're thrilled to hear that you found us very friendly and enjoyed our great deals. Providing exceptional customer service is important to us, and we're glad we made you feel welcome. We're also delighted that we were able to help you properly insure your home and autos while saving you money. It's our goal to provide our customers with the best coverage at the most competitive prices. Thank you once again for your positive feedback. We truly value your support and look forward to continuing to serve you in the future. If you have any further questions or need any assistance, please don't hesitate to reach out. Best regards, Alexis P. Rivera State Farm Insurance and Financial Services"
Profile photo of Max Ebanks

Max Ebanks

October 12, 2024

5  out of  5
rating by Max Ebanks
"Alexis was so great during the entire process, made everything seamless and easy."
We responded:
"Hey Max, Thank you for taking the time to leave a 5-star review. We truly appreciate your kind words and are thrilled to hear about your positive experience with our office. Transferring policies from another state can often be a complex task, but we're pleased to know that our office was able to handle it smoothly for you. Providing excellent service and ensuring a hassle-free experience for our customers is our top priority. Thank you again for your feedback and for choosing our services. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Best regards, Your Chicago State Farm Agent Alexis P. Rivera (312)264-7663"
Profile photo of Anthony Archer

Anthony Archer

October 12, 2024

5  out of  5
rating by Anthony Archer
"Help save money on my insurance"
We responded:
"Dear Anthony, Thank you for leaving a 5-star review on Google! We're thrilled to hear that we were able to help you save money on your insurance. Providing cost-effective solutions for our customers is something we strive for, and we're glad we could deliver that for you. If you have any further questions or need any assistance with your insurance, please feel free to reach out to us. We're here to help and ensure you have the coverage you need at the best possible price. Thank you again for your feedback and for choosing our services. We look forward to serving you in the future. Best regards, State Farm Agent Alexis P. Rivera www.agentalexisinsurance.com "
Profile photo of Samantha Barrientos

Samantha Barrientos

October 12, 2024

5  out of  5
rating by Samantha Barrientos
"Alexis is very nice and provides wonderful service - goes above and beyond for his clients!"
We responded:
"Hey Samantha, Thanks a bunch for the awesome 5-star review ! Going above and beyond for our clients is what we strive for, and we're glad our office delivered on that front. If you ever need anything else or have any more questions, don't hesitate to reach out. We're here to help and make sure you're taken care of! Thanks again for your support, Samantha. We appreciate it! Cheers, Your Chicago State Farm Agent Alexis P. Rivera www.agentalexisinsurance.com"
Profile photo of Tom Mazurek

Tom Mazurek

October 10, 2024

5  out of  5
rating by Tom Mazurek
"They were very patient with me while I worked with 3 different lenders. They communicated with the lenders and provided them what they needed. I'm sure that was a lot more work than they are used to with most clients. They also answered my questions with speed and clarity and provided me the document I needed to prove that I had insurance."
We responded:
"Dear Tom, Thank you for your 5-star review on Google! We greatly appreciate your patience throughout the lending process and your kind words about our communication and responsiveness. We're thrilled to have been able to assist you effectively and provide the necessary documentation. We're here for you and look forward to serving you again in the future. Best regards, Alexis P. Rivera Chicago State Farm Insurance and Financial Services "
Profile photo of Diego Sotres

Diego Sotres

October 9, 2024

5  out of  5
rating by Diego Sotres
"Great costumer experience. No complaints."
We responded:
"Diego, Thank you so much for the wonderful 5-star review! We are thrilled to hear that you had a great customer experience with us. Providing exceptional service is our top priority, and your feedback reassures us that we are on the right track. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We truly appreciate your support and look forward to serving you again in the future! State Farm Insurance and Financial Services Agent Alexis P. Rivera "
Profile photo of Olena Doroshenko

Olena Doroshenko

October 8, 2024

5  out of  5
rating by Olena Doroshenko
"A huge thanks to Veronica Castillo for her customer support any time with all my questions!"
We responded:
"Dear Olena, Thank you so much for taking the time to leave a Google review about the assistance I provided for your insurance needs. I am thrilled to hear that I was able to help you effectively. If you have any more questions or require further assistance, please don't hesitate to reach out. It was a pleasure assisting you, and I am always here to help with any insurance-related inquiries you may have. Thank you again for your kind words. Your feedback is truly appreciated! Best regards, Alexis P. Rivera Your Chicago State Farm Agent "
Profile photo of Corey Y

Corey Y

October 7, 2024

5  out of  5
rating by Corey Y
"Super helpful! Quick and helped me to save money!"
We responded:
"Hello Corey, Thank you so much for your positive review! We're thrilled to hear that our assistance was helpful and that we were able to save you money. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! Alexis P. Rivera State Farm Insurance and Financial Services (312)264-7663 "
Profile photo of Joce Carrera

Joce Carrera

September 28, 2024

5  out of  5
rating by Joce Carrera
"Best agents in the game and they care about their community!"
We responded:
"Hello Joce, Thank you so much for your glowing 5-star review! We are thrilled to hear that you believe we are the best agents in the game and that we genuinely care about our Chicago community. It is our passion to provide excellent service to our clients while also making a positive impact in the areas we serve. We greatly appreciate your kind words and look forward to continuing to serve you and our community with the utmost dedication. Chicago State Farm Alexis P. Rivera www.agentalexisinsurance.com"
Profile photo of Joshua Gonzalez

Joshua Gonzalez

September 28, 2024

5  out of  5
rating by Joshua Gonzalez
"State Farm representatives were friendly cordial and professional. Thanks for coming out and giving us breakfast for the 5k!"
We responded:
"Hello Joshua, Thank you for your fantastic 5-star review! We are delighted to hear that our State Farm representatives were friendly, cordial, and professional during your interaction with them. Providing exceptional customer service is our top priority, and we are thrilled that our team met your expectations. We are also glad you enjoyed the breakfast we provided for the 5k event. Your positive feedback means a lot to us, and we are grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. Agent Alexis P Rivera Chicago State Farm Insurance and Financial Services www.agentalexisinsurance.com"
Profile photo of Ronan Higgins

Ronan Higgins

September 26, 2024

5  out of  5
rating by Ronan Higgins
"Quick and Friendly help. Thank you so much!"
We responded:
"Hello Ronan, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you found our help quick and friendly. Providing excellent customer service is our top priority, and we're glad we could assist you. If you have any more questions or need further assistance, feel free to reach out to us. Thank you again for your kind words! Your Chicago State Farm Insurance Agent Alexis P. Rivera www.agentalexisinsurance.com"
Profile photo of Hannah Weigel

Hannah Weigel

September 25, 2024

5  out of  5
rating by Hannah Weigel
"Alexis is incredible! Not only is he highly knowledgeable, but he's also extremely responsive, personable, and friendly. His professionalism and approachability make every interaction a pleasure."
We responded:
"Hannah Thank you so much for your 5-star review! It's always our goal to provide the best assistance possible. I appreciate your kind words about my responsiveness, personable nature, and friendliness. I strive to create a comfortable and enjoyable experience for every interaction. If you ever have any more questions or need further assistance, please don't hesitate to reach out. I am here to help and make sure you're satisfied. Your Chicago State Farm Agent Alexis P. Rivera www.agentalexisinsurance.com"
Profile photo of B Feyes

B Feyes

September 24, 2024

5  out of  5
rating by B Feyes
"Wonderful communication and helpful insight!"
We responded:
"Thank you so much for your kind words and for leaving us a 5-star review on Google! We are thrilled to hear that our communication was wonderful and that we were able to provide you with helpful insights. We strive to provide excellent service and assist our customers in finding the information they need. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us. Thank you again for your support! Alexis P. Rivera State Farm Insurance and Financial Services www.agentalexisinsurance.com"
Profile photo of Henry Nguyen

Henry Nguyen

September 23, 2024

5  out of  5
rating by Henry Nguyen
"Wish I could give more than 5 stars!! Alexis provided exceptional service and made the insurance process so easy to understand. He listened to my needs and offered the help that fit perfectly. If you are looking for a stress free experience, Alexis is the man!!!"
We responded:
"Hello Henry, Thank you so much for your amazing review! We're thrilled to hear that our office provided exceptional service and made the insurance process easy for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help! Your Chicago State Farm Insurance Agent Alexis P. Rivera www.agentalexisinsurance.com"
Profile photo of Pedro Genao

Pedro Genao

September 20, 2024

5  out of  5
rating by Pedro Genao
"Amazing service and fast response time. Would definitely recommend."
We responded:
"Thank you, Pedro, for your fantastic review! We're thrilled to hear that you had an amazing experience with our service and that our response time was fast. We truly appreciate your recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help! Your Chicago State Farm Insurance Agent Alexis P. Rivera www.agentalexisinsurance.com"
Profile photo of Matthew Cavallaris

Matthew Cavallaris

September 20, 2024

5  out of  5
rating by Matthew Cavallaris
"I was looking for car insurance my man Alexis gave me the best price. I was looking for home insurance and my man Alexis gave me the best price yet again! He has your best interest in line."
We responded:
"Hello Matt, Thank you so much for your 5-star review! We're thrilled to hear that our office was able to assist you in finding the best price for both your car and home insurance needs. We pride ourselves on having dedicated team members who always prioritize our customers' best interests. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your support! Your Chicago State Farm Agent Alexis P. Rivera www.agentalexisinsurance.com"
Profile photo of Larry Early III

Larry Early III

September 20, 2024

5  out of  5
rating by Larry Early III
"Got the best price on my car insurance with him! Can’t work with anyone better!"
We responded:
"Hello Coach Larry, Thank you so much for your glowing review! We're thrilled to hear that we could provide you with the best price for your car insurance. It's our goal to deliver exceptional service and make sure our customers are fully satisfied. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again! Your Chicago State Farm Insurance Agent Alexis P. Rivera (312)264-7663"
Profile photo of Patrick Martinez

Patrick Martinez

September 20, 2024

5  out of  5
rating by Patrick Martinez
"Great people and great office!"
We responded:
"Dear Patrick, Thank you so much for taking the time to leave us a 5-star review on Google! We greatly appreciate your kind words about our team and office. We are thrilled to hear that you had a positive experience with us. Our dedicated team strives to provide exceptional service and create a welcoming atmosphere for all our visitors. It's wonderful to know that we met your expectations. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We are always here to help. Thank you again for your support and for choosing our office. We look forward to serving you in the future! Best regards, Alexis P. Rivera State Farm Insurance and Financial "